Central Patient Intake and Intelligent Triage for Surgeons and Consultants

Clinnect benefits doctors and MOAs. See below.

Or contact us to discuss if Clinnect is right for you.

[email protected] 250-319-8039

Clinnect benefits for doctors

Increase Quality

Shorten patient wait times.
Improve referral quality.

Improve Job Satisfaction

Easily support part time positions.
See the case mix you want.
Ensure specialist skill retention.

Reduce Risk

Eliminate errors.
Automatic referrer notifications.

Get Informed

Plan with your group.
Advocate for resources with irrefutable data.

Do you and your colleagues work in different offices and even on different EMRs?
No problem! Clinnect’s secure cloud technology routes referrals and documents wherever they need to go.

“As a senior surgeon, I felt obligated to address the unfounded referral bias and unnecessary waitlist inequities head on by participating in a central patient intake and waitlist management system.”
Dr. Sean Gorman, MD, FRCSC
“Since we implemented the Clinnect central referral intake system, it is much easier to distribute all new consults in the most efficient manner possible for both patients and surgeons. Being able to distribute the work amongst our group has allowed for shorter wait times especially when we are away; giving us the peace of mind our patients are taken care of.”
Dr. Anise Barton, MD, FRCSC, FACS, MGSC
“After implementing a central intake and triage system, your group will learn how to improve patient triage. A well structured system will increase the patient referrals each specialist wants to see and reduce those that are outside the specialist’s area of interest and skill. Patients get to the right surgeon the first time and duplicate referrals are eliminated. Everyone wins.”
Dr. James Baughan, MD, FRCSC, FACS

Clinnect benefits for Medical Office Assistants

MOAs are highly trusted members of the team and have fully delegated responsibilities. Often, doctors just see the results of their hard work and are unaware of the effort to generate quality clinical documentation and keep the clinic running smoothly.

MOAs, how much time to you spend on the following tasks?

requesting information to complete the patient’s referral such as investigation results
(think of standard referrals and virtual care referrals that are becoming more commonplace)
preparing the chart to find out that the patient has already seen another specialist (duplicate referrals)
scrambling to accommodate urgent referrals
asking other offices to see patients (redistributing referrals)
communicating standard information / requests back to GP offices
looking for referrals that are lost in your EMR
(e.g. come from hospital and are missed when automatically inserted into the patient’s chart)
With automated responses, templates and flagging of information Clinnect will save you time, effort and headaches.

Our Solution: An intelligent Central Intake that balances referrals

Clinnect is a central patient intake solution (pooled patient referrals) that distributes referrals equitably in your group based upon rules you set, including the option to see the ‘next available surgeon’.

Clinnect automates repetitive and time consuming MOA tasks.

Clinnect keeps the GP office informed of patient status and educates their staff on the desired “complete” referral package.

Equitable distribution of referrals with a central patient intake

You have two options to implement a central intake:

(a) implement a Clinnect central intake

(b) consolidate your group’s clinical records and practice onto a single EMR system

Choose option (a) if you want to take the easy route and don’t mind spending an additional $90/month.

Choose option (b) if you want to share clinical records and can commit to the expense, time, and headache of consolidating your office EMR systems.

See below for a side-by-side comparison

 
    Comparison of Central Patient Intake Systems
 
    Clinnect

    Consolidated EMR

    Ability to implement referral standards for the group
    ✓
    ✓ 
  
    Improved patient access | Reduced wait times to consultation
    ✓
    ✓ 
  
    Address surgeon gender disparity
    ✓
    ✓ 
  
    Screen for duplicate patients and incomplete referrals
    ✓
    ✓ 
  
    Integrated central intake fax number
    ✓
    ✓
  
    Automated triage based upon rules set by your group
    ✓ 
    ✗
  
    Inability to “game” patient triage
    ✓ 
    ✗
  
    Triage audit history
    ✓ 
    ✗
  
    Eliminate referral “cherry picking”
        
 e.g. low comorbidity or high billing fees
 
    ✓ 
    ✗
  
    Ability to equitably distribute referrals amongst parttime and fulltime doctors
    ✓
    ✗
  
    Automatically include or exclude subspeciality case mix in your individual practice
    
    ✓
    ✗
  
    Ability to turn off referrals for an individual specialist if they go away
    
    ✓
    ✗
  
     Retain confidential patient records individually
     ✓
     ✓ Option to share patient records 
 
    Setup and live in two weeks with 2 hours of training 
    ✓ 
    ✗ Months of time and effort to implement
     
    Basic reports
    ✓
    ✓ 
  
    Advanced reports for referral distribution, triage calibration and performance
    ✓
    ✗

We have examined hundreds of surgeons’ practices.

Contact us to discuss if Clinnect is right for you!

[email protected]
250-319-8039