Emergency Access Kit

Are you wondering what an Emergency Access Kit is, why you have to make one for your Clinnect account, or how to use it?

We’ve provided all these details below. If you have any questions please contact us and we will happily help!

How do I get an Emergency Access Kit?

Signing up for a Clinnect account? Receive your initial Kit!

Already a Clinnect user? Print or view your Kit!

Lost your Emergency Access Kit? Generate a new one!

How do I get my initial Emergency Access Kit?

As the final step in the sign up process, you will be presented with an Emergency Access Kit, an example is shown below. You are asked to print or save this Kit and put it somewhere safe. This is very important because this Kit will be necessary should you need to reset your password.

If you were unable to print this during the sign up, you are able to do so from your Settings. To find out how, follow the instructions shown below in How do I access my current Emergency Access Kit.

How do I access my current Emergency Access Kit?

To access your current Emergency Access Kit, sign in to your Clinnect account and follow the steps below:

1.

On the left hand side of the page, click Settings.

2.

In the Account Details section, click Emergency Access Kit.

3.

You will now be shown your Emergency Access Kit.

There are a couple actions you can take now. You can either (a) view your current words or (b) print your Emergency Access Kit:

a)

To view your current Emergency Access Kit, click Reveal Words. To view the words you will be asked to input your password. 

b)

To print your current Emergency Access Kit, click Print Emergency Access Kit. If you have not already revealed your words, you will be asked to input your password. 

How do I generate a new Emergency Access Kit?

If you are worried that your Emergency Access Kit was seen by someone else (compromised) then we recommend you generate a new Emergency Access Kit follow the steps below:

1.

On the left hand side of the page, click Settings.

2.

In the Account Details section, click Emergency Access Kit.

3.

You will now be shown your Emergency Access Kit. Click the Get new words button.

4.

You will be required to input your password.

5.

You will be asked if you are prepared to print your new words, as continuing will invalidate any previous Emergency Access Kits you have.

6.

You have now successfully generated a new Emergency Access Kit and should print it immediately by clicking Print Emergency Access Kit!