Emergency Access Kit

Are you wondering what an Emergency Access Kit is, why you have to make one for your Clinnect account, or how to use it?

We’ve provided all these details below. If you have any questions please contact us and we will happily help!

How do I use my Emergency Access Kit to reset my password?

To reset your password follow the steps below:


On the login screen, click Forgot your password?


On the shown screen, enter the email for your account, then click Continue.


You will be instructed to check your email for a link to reset your password.


Click the link in your email to reset your password.


Enter the words from your Emergency Access Kit, placing each word in the same grid position as in your saved Emergency Access Kit.



When you have completed inputting all of your words, click Continue.


You will now be able to create a new password.


To finalize your new password, click continue and you will be logged in to your account! Nicely done, you have successfully recovered your account and kept all your patient information safe!