For Referring Providers
How it Works
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How it Works
Every user needs an account
Who is a user?
A user is a doctor, an MOA, or anyone else who needs access to your sent referrals.
Every referring provider needs a practice
What is a practice?
Each practice represents a single referring provider – the referring provider that the practice sends referrals for. Every member of a practice can see all referrals sent by the practice. Practice members would include you (the referring provider), your MOA(s), and anyone else who needs access to your referrals.
How do you send referrals?
Clinnect has a simple form you fill out to send a referral. Enter basic patient information, specialist information, select an urgency, and attach any additional files.
Confirm the information and hit send!
Choose a specific specialist or let Clinnect choose for you
What does this mean?
If you or your patient doesn’t have a preference of specialist, you can let Clinnect choose for you. This allows us to balance the number of referrals sent to specialists for that category / subcategory. Therefore, each specialist receives a similar number of referrals – a step towards balancing waitlist lengths. You no longer need to remember who does what or whether someone is away on leave – let Clinnect do that for you.
How does Clinnect choose a specialist?
Clinnect selects a specialist from those who receive referrals in the chosen specialty, category, subcategory, and region. The current referral is sent to the specialist who has received the least number of referrals in that category / subcategory. By doing this with each referral, we are able to balance referrals across all the specialists who receive referrals in that category / subcategory for each region.
View your full sent referral history
What happens once you send a referral?
All your sent referrals are viewable on Clinnect. This allows you to track referrals – know exactly when they were sent, who they were sent by, and who they were sent to.
|Basic||Unlimited sending of referrals|
|Unlimited users in a practice|
|Unlimited practices for a user account|
|End-to-end encryption of all patient data|
|Referrals||Historical referral tracking|
|Receive instant confirmation of referral receipt for sent referrals|
|Receive referral status updates on sent referrals|
|Access to all onboarded specialists for sending referrals|
|Select a specific specialist to send a referral to or let Clinnect's algorithm choose|
|Search all sent referrals|
|Receive updates made to referral urgency and category by the specialist|
|Currently in design / development||View full individual referral histories - when and by who category/urgency was updated, the referral was sent/accepted/rejected, additional attachments were added|
|Add additional attachments to a sent referral|
|Message the specialist on a patient referral, regarding that referral|
|Export data as CSV|
|Dashboard with quick view / metrics|
To start sending referrals you need a Clinnect account and practice.
When you create a Clinnect account, you will be able to send referrals to every onboarded specialist. All your sent referrals will be accessible by you and any member of your practice (the referring provider, MOA, etc) through your Clinnect accounts.
Before completing the registration process, we highly recommend watching the below video.
How to create accounts and practices on Clinnect