Clinnect

For Specialists

How it Works

Walk through how Clinnect works.

Feature Comparison

Check out our list of Clinnect features and how they apply to the different pricing types.

Pricing

Take a look at our pricing.

Getting Started

Fill out a form to receive your sign up link or to get started onboarding with Clinnect. 

How it Works

Every user needs an account

Who is a user?

A user is a doctor, an MOA, or anyone else who needs access to your sent and received referrals. 

Every specialist needs a practice

What is a practice?

Each practice represents a single specialist – the specialist that the practice sends / receives referrals for. Every member of a practice can see all referrals sent / received by the practice. Practice members would include you (the specialist), your MOA(s), and anyone else who needs access to your referrals. 

Specialists create their own referral categories

What are referral categories?

When you receive a referral, it will have a category (and possible subcategory). By categorizing referrals we ensure you have a balanced practice. For a category or subcategory, referrals are level loaded across the specialists in your group who receive referrals in this category / subcategory. 

How are the referral categories determined?

If you are the first region of your specialty to join Clinnect, you send us your proposed set of referral categories for your specialty group. These categories are reviewed and verified by our medical liaisons. With you, we take a collaborative and iterative approach to determining the final categories. Check out these specialty categories for an example of the categories used by onboarded specialties.

If another group of specialists with your specialty have joined Clinnect in a different region, look through their categories. If there are additional categories you need, we will work with you to add these categories to Clinnect.

Send referrals

How do you send referrals?

Clinnect has a simple form you fill out to send a referral. Enter basic patient information, specialist information, select an urgency, and attach any additional files. 

Confirm the information and hit send!

Choose a specific specialist or let Clinnect choose for you

What does this mean?

If you or your patient doesn’t have a preference of specialist, you can let Clinnect choose for you. This allows us to balance the number of referrals sent to specialists for that category / subcategory resulting in overall balanced practices for specialists. It also means one specialist will no longer receive all the referrals for a given category when the other specialists are equally capable of seeing a patient for that category.

How does Clinnect choose a specialist?

Clinnect selects a specialist from those who receive referrals in the chosen specialty, category, subcategory, and region. The current referral is sent to the specialist who has received the least number of referrals in that category / subcategory. By doing this with each referral, we are able to balance referrals across all the specialists who receive referrals in that category / subcategory for each region.

View your full sent referral history

What happens once you send a referral?

All your sent referrals are viewable on Clinnect. This allows you to track referrals – know exactly when they were sent, who they were sent by, and who they were sent to.

Receive referrals

How do you receive referrals?

As soon as you create your practice, you can start receiving referrals. When someone creates a referral with your region, specialty, and a category / subcategory that you receive referrals in, they can direct a referral to you. Clinnect will also start sending you referrals when referring providers select “Choose for me” on the referral.

How do you see your received referrals?

All your received referrals are viewable on Clinnect. Select an individual referral to view all the referral fields and to download attached files. 

Feature Comparison

FeatureStandardPremiumOne-time Charge
BasicUnlimited sending of referrals
Unlimited receiving of referrals
Unlimited users in a practice
Unlimited practices for a user account
End-to-end encryption of all patient data
ReferralsHistorical referral tracking
Receive instant confirmation of referral receipt for sent referrals
Accept or reject received referrals
Receive referral status updates on sent referrals
Access to all onboarded specialists for sending referrals
Select a specific specialist to send a referral to or let Clinnect's algorithm choose
Search all sent / received referrals
Update referral urgency and category on received referrals
Mark referrals as completed
PracticeSet initial categories you receive referrals in
Receive level loaded referrals (pooled referrals) / central intake
Update categories you receive referrals in
Change your referral volume: pause / start referrals
Change your referral volume: lower or raise your FTE
Create new referral categories
Currently in design / developmentView full individual referral histories - when and by who category/urgency was updated, the referral was sent/accepted/rejected, additional attachments were added
Add additional attachments to a sent referral
Message the referring provider on a patient referral, regarding that referral
Export data as CSV
Dashboard with quick view / metrics

Introductory Pricing

Standard

$55

incl. tax

per practitioner

per month

All standard features
Full customer support

Starting 2021.01.01

Premium

TBD

incl. tax

per practitioner

per month

All premium features
Full customer support

Starting 2021

Getting Started

To start receiving referrals you need a Clinnect account and practice. 

Once you create a practice, one of our team members will verify your practice.

This ensures only legitimate specialists can receive referrals.

Is your specialist group onboarded with Clinnect?

The first step to receiving referrals through Clinnect is to onboard your specialty to the Clinnect application. Onboarding a specialty means that the specialist group has determined their referral categories and these categories have been added to the Clinnect application by our staff.

No

Determine your specialty categories

Check out these specialty categories for an example of the categories used by onboarded specialties. 

Fill out the form below

Fill out the form and attach your specialty categories. These categories will be reviewed and verified by our medical liaisons. With you, we take a collaborative and iterative approach to determining the final categories. Once categories are finalized, our staff will input them into the Clinnect application and send you a sign up link. Using this link you can make an account and a practice to start receiving referrals. 

    Yes

    Before registering

    Everything is in place within the application for you to start receiving referrals. Now you just need to create an account and a practice. We strongly recommend watching the video below, walking you through the registration process.

    You must be verified to receive referrals

    Once you have created an account and practice, you can immediately start sending referrals. However, your practice must be verified before you can start receiving referrals. When you create a specialist practice, our team will receive a notification. We will verify your practice within 1 business day. You can check your verification status at any time on your Clinnect account: “Settings > Practices”.

    How to create accounts and practices on Clinnect